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Case Management & CQS: Compliance Area

October 20, 2023EmilyFeature Releases, Updates & Guides, News

At Hoowla HQ, we are delighted to introduce the Compliance Area, a cutting-edge addition to the Hoowla system specially designed to empower legal professionals by simplifying and enhancing their regulatory compliance endeavours.

The Hoowla Compliance Area represents a comprehensive solution to revolutionise how legal teams oversee, manage, and report on various compliance aspects. This groundbreaking addition to the Hoowla system covers essential compliance areas, including conveyancing software for team member certifications, complaints handling, Law Society and SRA visits, accreditations, and file audits. By consolidating these functions into a powerful tool, Hoowla aims to streamline compliance workflows, ensure strict adherence to industry regulations, and ultimately raise the quality of legal services.

Adam Curtis, Managing Director of Hoowla, emphasized their commitment to offering cutting-edge solutions that enhance customer efficiency and effectiveness. “The Compliance Area reflects our dedication to addressing the evolving needs of the legal industry. We fully understand the complexities surrounding regulatory compliance, and our goal is to equip legal professionals with the tools they need to navigate this intricate landscape effortlessly.”

Key features of the Hoowla Compliance Area comprise:

  1. Certification Management: Effortlessly oversee and manage team members’ certifications and practising certificates, ensuring compliance with industry standards.
  2. Complaints Handling: Streamline the process of addressing professional conduct complaints and general complaints, facilitating effective resolution and reporting.
  3. Regulatory Visits Management: Simplify the management of visits from regulatory bodies like the Law Society and SRA, ensuring your firm’s full preparedness and compliance.
  4. Accreditation Tracking: Keep tabs on accreditations and registrations to prevent lapses and uphold your firm’s credibility.
  5. File Audit Integration: Seamlessly incorporate file audits into your compliance endeavours, guaranteeing that your legal processes meet the highest standards.

The Hoowla Compliance Area is a game-changer for solicitors, offering a streamlined approach to compliance management. It simplifies the tracking of team certifications, efficiently handles complaints, ensures firms are well-prepared for regulatory visits and aids in maintaining vital accreditations while integrating file audits seamlessly. This simplification conserves time and resources and mitigates legal issues and malpractice claims, ultimately enhancing the quality of legal services.

By centralising compliance efforts and automating various processes, the Compliance Area allows solicitors to focus more on their core legal work and client service. It demonstrates a commitment to quality and adherence to industry standards, including CQS, Lexcel, ISO standards, and regulatory assessments. It provides a competitive edge and peace of mind essential in today’s legal landscape.

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