Absolutely. Hoowla includes a secure client portal, enabling you to send welcome packs, collect forms and ID, and keep clients informed at every stage of their matter. The system offers two-way communication, e-signatures, and document sharing, all within a GDPR-compliant environment. These features not only reduce manual onboarding tasks but also help you deliver a more modern and professional client experience. This is particularly valuable for law firms looking to stand out in competitive areas like conveyancing, wills and probate, and family law.

Choosing the right practice management software is a crucial decision for any law firm and often starts with understanding the firm’s unique needs and challenges. Firms typically begin by identifying the specific pain points in their daily workflows, whether that’s case management, client communication, legal accounting, or team collaboration. This helps them determine the key features and capabilities the software must have.

Many firms explore options like free trials or demos to see how different platforms perform in real-world scenarios. Budget considerations and scalability also play a big role, especially for small or growing firms that want a solution adaptable to their future needs.

Beyond features, successful law firms prioritise a strong ongoing relationship with their software provider. Exceptional customer support, regular updates, and a commitment to continuously improving the user experience are vital factors. Firms want a partner who genuinely understands their challenges and is dedicated to making their day-to-day operations as smooth and efficient as possible.

At Hoowla, we pride ourselves on being that partner, offering powerful practice management tools combined with personalised service designed to help UK law firms thrive.