Software shouldn’t be a one-size-fits-all solution, especially when dealing with cases that are specialist in their own way. Aside from regulatory requirements that every firm must follow, such as compliance, it’s fair to assume that each firm is as unique as the people who practice within it. Most software options on the market offer a plug-and-play approach, but really, they are confining and rarely scale with the firm as it grows.
Here at Hoowla, we are truly a scale-able legal software solution for any size firm with the use of simple customisation. We support many firms who started as either a one-person operation or family run business, that are now sizeable firms that employ tens, if not hundreds, of solicitors in locations across the UK. Admittedly, some of the work performed by some of our firms was done by an in-house developer, but that doesn’t mean it’s not accessible to people with no development experience.
So, how did they do it?
Firstly, let’s start with the basics, User Interface (UI) such as branding and document template creation. Like most software solutions, you can configure your Hoowla dashboard to appear in your brand colours and feature your logo. Giving your team an immersive experience when using the system. You can also choose to add profile pictures for a more personalised feel.
Workflow Customisation grants users the ability to align the software with their unique processes or adhere to industry standards. This feature offers adaptability, promoting efficiency by accommodating diverse workflows within the platform. Whether a firm follows specific protocols or a user has a preferred way of managing tasks, workflow customisation gives a tailored experience that fits individual firm needs and industry requirements. This adaptability is particularly helpful in dynamic work environments where agility and responsiveness to varying workflows are key.
In addition to UI and Workflow customisation, the Document Templates feature allows users to create and personalise templates for legal documents, contracts, or other forms, streamlining document creation and ensuring consistency. Automation Rules further contribute to efficiency by enabling users to set up rules and automated processes for repetitive tasks, reducing manual workload. Managers can customise User Permissions and Roles, which provide a security layer, ensuring that the right individuals have access to specific features and data.
Additionally, our range of integration options provides users with the flexibility to seamlessly connect Hoowla with other tools and systems, enhancing the overall functionality of the software. This feature allows for a more cohesive and integrated workflow by enabling data and processes to flow effortlessly between Hoowla and external applications. By supporting integration, Hoowla ensures that users can benefits from a comprehensive ecosystem, optimising their work processes and avoiding the need for manual data transfer between different platforms.
We also offer reporting and analysing within Hoowla, which goes beyond standard reporting tools, empowering users to create detailed insights tailored to their specific needs and criteria. This feature allows users to design and customise reports that align precisely with their firms’ objectives, enabling a deep dive into relevant data points. Whether users seek to analyse legal case trends, contract performance, or operational efficiency, the customisation options facilitate a granular exploration of data. The flexibility provided by our reporting tools enables users to choose key performance indicators (KPIs) and metrics that matter most to their firm. This level of customisation enhances the decision-making process by providing a comprehensive understanding of the data, enabling stakeholders to identify trends, patterns, and areas for improvement key for firm growth.
Lastly, firms have the ability to customise their customer portals, offering a branded and personalised experience for clients. Together, these features, including branding options and document template creation, contribute to a comprehensive and tailored user experience within the Hoowla software platform.
LPL
“Hoowla’s dedication to modernising legal service software has certainly been evident in their approach to the implementation of our specific requirements and we found their flexibility and willingness to work with us closely throughout the process very refreshing” – Fiaz Khalid, Head of Operations
Read the LPL story here.
Hoowla goes beyond the basics, letting you personalise everything from the look and feel of your dashboard to the nitty-gritty details of your workflows. Whether it’s creating branded document templates, automating tasks to ease your workload, or seamlessly integrating with external tools, Hoowla offers this without the need for a developer. The reporting and analysis tools add a cherry on top, giving you the power to uncover insights tailored to your firm’s goals. And let’s not forget the customer portals – your clients get a personalised, branded experience too! Just ask Fiaz Khalid, Head of Operations at LPL, who found Hoowla’s flexibility and dedication refreshing.
If you like what you’ve read and would like to see how you can customise Hoowla to your firm’s needs, book a free, no-obligation demo with Managing Director Adam Curtis.