Lawcomm Solicitors was established in 1999 by Managing Director and Head of Litigation Bill Dhariwal. Growing from a single desk to a firm of over 40 members of staff and run a Graduate Programme to support and train the next generation.
The firm has developed a reputation for providing professional and friendly legal services to their clients for property, private client and commercial law.
To continue their growth and improve management of their business, Lawcomm Solicitors wanted to move away from their incumbent legal case management software to a more modern, flexible an customisable solution.
As a full-practice law firm, Lawcomm Solicitors needed a system that could be used by the whole team to support all the practice areas within their existing processes and letter templates.
As a full practice legal firm with an existing team, client base and case management system in place the move to Hoowla needed to be as seamless and efficient as possible. Hoowla worked with Lawcomm to migrate data from their previous case management system, Osprey, into Hoowla.
Lawcomm’s IT and communications manager, Tom Ayling, led the client-side of the project, working closely with Hoowla to setup the system to be the perfect fit for Lawcomm, organise user training and feed back required changes from the client-side, allowing Lawcomm’s team to focus on their day-to-day work.
Having a dedicated project manager on the client side enabled a more advanced configuration of the system and Hoowla were able to ensure that the process of changing systems had minimal impact on Lawcomm’s business.
Lawcomm have a strong focus on property and conveyancing and installing Hoowla’s Conveyancing Quote Calculator on their website allows prospective clients to obtain an accurate quote from the website at a time convenient to them.
Hoowla has a reputation for fast software updates and the changing Stamp Duty over the Covid-19 pandemic and beyond meant regular changes to ensure clients received the correct information on their quotes, which Hoowla was able to implement even before the changes were made on the Land Registry website.
Hoowla’s conveyancing software means Lawcomm Solicitors now have the benefit of integrations with HMRC and Land Registry allowing them to order documents and submit registration through the case.
“I’m so relieved to finally be using a nice, clear, straightforward case management system”.Ellen Cooper
Moving to Hoowla just before the start of the COVID-19 pandemic, Lawcomm Solicitors switched at the right time. It has become essential for any modern law firm to have a fully online legal case management system where cases, documents and client work can be completed without the need to go into the office to access installed systems or physical files.
Post pandemic, working environments have change. Remote working and remote clients are now the new norm and having a cloud-based system opens the doors to more talent, more clients, and a modern, flexible way of working.
Tom Ayling explains “Working with the team at Hoowla has been exceptionally easy; they are very quick to respond to communication when needing advice, assistance, or when recommending ideas. The system itself is incredibly stable and straightforward, yet holds many advanced features and integrations not apparent in rival Case Management systems. The simple, yet intricate and advanced features of Hoowla allows a quick “set-up-and-go” nature, while still allowing you to deep dive into the cutting-edge areas to really refine your Law Firms process in a personal way.”
Hoowla gives modern law firms a powerful legal case management system which works out of the box, but can be fully customised to suit each individual firm.
Hoowla’s fully cloud based conveyancing software is easy to implement, straight forward to use and provides an extensive range of benefits including Land Registry and SDLT integrations, bespoke reporting, digital collection of enquiries and built-in client and office accounting.
To see how we can improve your firm’s efficiency, benefit from remote working, and help you keep up to date with industry changes call us on 01792 687146 or click the ‘Watch Demo’ button.
