Martin Elliott & Co

Martin Elliott & Co is a small local firm in Colchester. With over 30 years in practice, the firm has built a reputation for delivering sound legal advice and support to its clients in the Colchester area.

The firm provides services that include residential and commercial conveyancing, wills, probate and lasting powers of attorney.

As well as wanting to embrace the advantages that technology offers, all at Martin Elliott & Co are committed to providing a personal touch. They understand that every client is unique and work hard to ensure that all clients receive the individual attention they deserve. This approach has helped them build long-lasting relationships with their clients, many of whom have been with the firm for years and have often recommended the later generations of their family.

Solution

With Hoowla’s case management software, Martin Elliott & Co has been able to utilise automated workflows to manage correspondence quickly and efficiently. The smart software identifies the required forms and documents for each case, auto-populating these documents wherever possible and reducing the need for manual drafting.

In addition to leveraging Hoowla’s case management features, Martin Elliott & Co has also been able to make the transition to its user-friendly Accounts system. This system allows the firm to efficiently manage their office and client ledgers, bill clients promptly, and reconcile accounts with ease.

The Accounts system offers custom nominal codes, enabling the firm to tailor their accounting to their unique needs. The system also provides real-time data and analytics, offering deep insights into the firm’s financial performance.

Solutions Implemented:

Results

“Hoowla has lots of neat and useful features that we like to use – our Accounts team love the journal previews and the ability to output almost all data which gives freedom to create whatever reports they like. Some of our conveyancing staff enjoy using the Enquiries Management tool, which helps to keep on top of the pre-contract Enquiries process. Some of our conveyancing staff don’t like using it, and that is fine too, there are always other options with the Hoowla system.

The workflows can be as simple as you like or as complicated as you like. The workflows use highly customisable rules enabling us to create unique processes that suit our way of working.

Hoowla bring out new features and tools regularly and are always keen to have our feedback for suggestions and improvements. We find the pricing system to be simple, transparent and fair.

The portal for the clients is very easy to use – again it is customisable – so we can share as little or as much as the client wants via the portal.”

About Hoowla

Hoowla promotes a modern approach to conveyancing case management software.

The fully cloud based system includes full accounts, precedents and letters, search ordering, online SDL T submissions, dashboard reporting and more.

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To see how we can improve your firm’s efficiency and help you keep up to date with industry changes call us on 01792 687146 or click the ‘Watch Demo’ button.

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Martin Elliott & Co

Solution

Solutions Implemented:

Results

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