The Customer Support role will challenge and support you, so that you can work with and help our customer base. We are passionate about improving an industry, helping customers and solving problems. We strive to provide the very best software and an excellent service to our customers and are continually developing new and exciting tools to enhance our offering.
The role isn’t just tech support, it’s people support. It won’t always be easy, but if you’re resourceful, ask questions, and enjoy helping people this could be the perfect fit for you.
We are looking for you to join our customer relationship and new business team. You will help us : –
You will become an integral member of our team, helping to drive the business forward and improve user experience. You will have the opportunity to work closely with our software developers, our products, and gain expert knowledge of the legal software market.
Skills are important, but so is attitude. If you love talking to customers and helping troubleshoot IT related issues then you will be in good company.
You must : –
It’d be great if you have : –
Fill in the form below to let us know about yourself, your experience and why you’d be a perfect fit for the role.
Step 1: Send us your most up to date CV & make sure you include a covering letter explaining why you would be a great fit for this role.
Step 2: Complete the technical scenario question in your own words as though you are explaining this to someone who does not know how.
Step 3: Be authentic, honest and enthusiastic! We want to get to know you.
We highly recommend that you sign-up for a free account with Hoowla to familiarise yourself with the platform.
Experience comes in many forms, many skills are transferable, and passion goes a long way. If your experience is this close to what we’re looking for, consider applying. We know that diversity of thought makes for the best problem-solving and creative thinking, which is why we’re dedicated to adding new perspectives to the team and encourage everyone to apply.
Though this job is advertised as full time for the right candidate we would be open to a more flexible part time arrangement.