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Hughes Parry and Hoowla Case Management Case Study

Background

Hughes Parry Solicitors is a well-respected law firm based in Holywell, Flintshire. They have built a strong reputation within their community by offering legal services across multiple practice areas, including residential conveyancing, commercial property, wills and probate, and lasting powers of attorney. As a traditional and closely knit firm, they emphasise a client first approach through high-quality service delivery.

Challenge

The main challenge Hughes Parry Solicitors faced with their legal accounts being separate from their case management was the inefficiency caused by managing financial records and case workflows on different systems. This separation meant that financial transactions had to be manually reconciled with case files, increasing the administrative burden and the risk of errors.

Without an integrated system, staff had to switch between platforms to track invoices, payments, and client accounts, leading to potential delays in processing financial information. This also created a disconnect between legal work and financial management, making it harder to maintain a simple workflow across departments.

Solution

The solution to Hughes Parry Solicitors’ challenge was to migrate their legal accounts from Osprey to Hoowla, bringing their case management and financial operations into a single, integrated system. This move eliminated the inefficiencies of using separate platforms and allowed their team to manage both case workflows and financial transactions in one place.

With Hoowla, financial records are now automatically matched to their respective cases, significantly reducing the need for manual reconciliation. This automation not only saves time but also minimises the risk of errors, ensuring that invoices, payments, and client accounts are seamlessly tracked. By making this transition with careful planning and support from the Hoowla account management team, Hughes Parry Solicitors successfully simplified their operations, allowing their staff to focus more on delivering excellent legal services without being bogged down by administrative burdens.

Solutions Implemented:

  • Case Management Software
  • Legal Accounting

Results

By migrating their legal accounts from Osprey to Hoowla, Hughes Parry Solicitors improved their operations by integrating financial management with case workflows. This transition eliminated the inefficiencies of using separate systems, allowing invoices, payments, and client accounts to be automatically matched to their respective cases. As a result, manual reconciliation was reduced, minimising errors and saving valuable time for the firm.

The move also improved overall efficiency, as staff no longer needed to switch between platforms, ensuring smooth operations without disruption. With reduced administrative burdens, the team can focus more on delivering high quality legal services. Additionally, their ongoing collaboration with Hoowla helps shape the platform, ensuring it continues to meet the needs of legal professionals.

About Hoowla

Hoowla promotes a modern approach to conveyancing case management software.

The fully cloud based system includes full accounts, precedents and letters, search ordering, online SDL T submissions, dashboard reporting and more.

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