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Background

Pickford Solicitors stands as a trusted pillar within the community, boasting over four decades of collective expertise in key legal domains such as residential conveyancing, commercial property matters, and business law.

Established on a foundation of integrity and dedication, our firm has continually served clients with precision and care, earning a reputation for excellence in their field.

Challenge

Dedicated to elevating its already outstanding legal services and prioritising client satisfaction, Pickford has made significant investments in its IT systems.

Among these investments is a tailored software solution meticulously crafted to streamline various aspects of their operations. Specifically designed to simplify the client onboarding process, efficiently manage team and client correspondence, and expedite the completion of Land Registry forms, this innovative tool underscores Pickford’s commitment to delivering unparalleled service excellence.

Solution

Pickford Solicitors have chosen Hoowla’s Conveyancing Software which has automated workflows to increase efficiency and reduce the need for manual drafting or posting of letters.

The software streamlines the process from case instruction to post-completion, which allows the team to focus on delivering personalised service and legal advice.

Along with automating repetitive tasks, Hoowla’s Conveyancing Software also offers an array of advanced features that enhance team collaboration and increase productivity for Pickford Solicitors. The automated workflows allow the Pickford team to easily track progress on cases, set task reminders, and receive notifications when certain milestones are reached.

This ensures everyone is on the same page and that cases are handled efficiently from start to finish. Task reminders help team members stay on top of deadlines, ensuring that nothing falls through the cracks.

Solutions Implemented:

  • Tailored Conveyancing Software
  • Conveyancing Quote Calculator

Pickfords joins many other conveyancing teams that use our conveyancing software in addition to their firms’ case management system. Through their teams and our hard work, we have made sure adding new software has saved the team time.

Adam CurtisHoowla Managing Director

Results

Pickford Solicitors experienced notable success with Hoowla’s Conveyancing Software, witnessing a remarkable boost in efficiency and client satisfaction. By tapping into the software’s capabilities, they significantly reduced manual tasks, granting their team ample time for bespoke client service and legal expertise.

The advanced features facilitated seamless collaboration, resulting in heightened productivity and streamlined communication among team members. The ability to track case progress and receive timely reminders ensured meticulous attention to detail, leading to smoother case management from start to finish.

Moreover, remote access to case information empowered their team to respond promptly to client inquiries, regardless of location, fostering flexibility and agility in their operations.

Through Hoowla’s Client Portal, Pickford Solicitors provided clients with transparent updates on their cases, reinforcing trust and satisfaction. Direct access to Hoowla’s support further solidified their success, exemplifying a client-provider relationship built on personalised assistance and mutual respect.

Overall, the adoption of Hoowla’s software brought about tangible improvements in efficiency, collaboration, and client engagement, marking a significant milestone in Pickford Solicitors’ journey towards excellence.

About Hoowla

Hoowla promotes a modern approach to conveyancing case management software.

The fully cloud based system includes full accounts, precedents and letters, search ordering, online SDL T submissions, dashboard reporting and more.

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To see how we can improve your firm’s efficiency and help you keep up to date with industry changes call us on 01792 687146 or click the ‘Watch Demo’ button.

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