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Hoowla Customisation: Webhooks and APIs

February 14, 2024EmilyFeature Releases, Updates & Guides, News, Thought & Industry Pieces

You may have already seen our piece about how we distinguish ourselves in the legal software market by offering a highly customisable solution for law firms without a software developer needed, recognising the unique and evolving nature of legal practices. In contrast to one-size-fits-all software we offer features that start with basic User Interface (UI) adjustments, allowing firms to brand their dashboard with colours, logos, and profile pictures for a personalised experience. Workflow customisation is a key feature, empowering users to align the software with their unique processes. You can read the full User Interface customisation piece here. 

For those seeking even greater customisation using their own software developers, Hoowla offers advanced options through Webhooks and APIs integrations, which are used by many firms in Hoowla like Muve and DezRez Legal. 

Hoowla’s API presents an opportunity for extensive customisation by seamlessly integrating its services into a diverse array of applications. This empowers legal firms to use Hoowla’s capabilities without the need for extensive manual intervention. Whether working on a mobile app, web platform, or enterprise software, Hoowla’s API provides a straightforward and versatile pathway to connect and make the most of its features. 

The API exposes a rich set of functionalities catering to various needs. Firms can access capabilities for data retrieval, user interactions, and content management, allowing them to enhance their applications with real-time information and dynamic content. This not only streamlines processes but also ensures that applications stay current and responsive to changing requirements. Whether it’s optimising workflow efficiency or creating a clean user experience, Hoowla’s API opens a world of possibilities for firms looking to tailor their digital solutions to specific operational and client needs. 

Webhooks by contrast serve as the backbone for real-time communication between applications. Hoowla’s utilises webhooks to push notifications and updates instantly, ensuring that users receive timely information without the need for constant polling. The event-driven nature of webhooks aligns brilliantly with the dynamic requirements of modern applications. We offer this architecture to trigger actions based on specific events, providing a responsive and scalable solution that adapts to changing circumstances. 

MUVE 

“Most systems do not allow API access, but by using Hoowla we’ve been able to update our own client web portal, which saves us from manually retyping enquiries into letters and emails.” – David Jabbari, Head of Operations 

Read the Muve story here. 

Firms looking to explore webhooks can design intricate workflows by integrating Hoowla’s API with other services. This enables automation of repetitive tasks, enhances collaboration, and optimises processes by ensuring that information is seamlessly exchanged between systems. 

With Hoowlas API and webhooks, firms can create reactive notification systems. Whether it’s notifying users about new content, updates, or important alerts, the combination of API-driven data retrieval and webhook-triggered notifications ensures an engaging user experience. 

These options might be slightly more out of a firm’s technical expertise, but Hoowla are on hand to aid firms and their in house developers or users who are more technically minded. Firms like LPL, Muve and DezRez have either taken on the challenge themselves or outsourced this fraction of the work to a third-party developer. If you need to outsource this kind of work, to keep costs down, we recommend having a plan in place for how you want to use webhooks and API’s prior to taking on a developer, once again, we’re here to offer assistance in this process. 

DezRez Case Study 

Integrating Hoowla’s APIs into Dezrez’s estate agent platform enables seamless data sharing between the two systems, capturing the complete lifecycle of a property sale from estate agent to conveyancer and through to completion. 

Read the DezRez Legal story here. 

Hoowla’s User Interface options, APIs, teamed with the power of Webhooks, stands at the forefront of modern software development, providing firms with a flexible and efficient toolkit to enhance their applications. The streamlined integration, rich functionality, and real-time communication capabilities make Hoowla an asset for those aiming to create dynamic, responsive, and engaging digital experiences that will scale with you as your firm grows. As technology continues to evolve, the synergy between APIs and webhooks will undoubtedly play a pivotal role in shaping the future of interconnected applications. 

Hoowla sets itself apart in the software market by offering a highly customisable solution tailored for law firms, recognising the unique dynamics of legal practices. While basic UI adjustments and workflow customisation provide a personalised experience, offer even greater flexibility. While these options may require technical expertise, Hoowla provides support to firms, ensuring an easy integration process. Overall, our APIs and Webhooks offer a flexible and efficient toolkit for creating dynamic, responsive, and engaging digital experiences that scale with a firm’s growth. As technology evolves, the synergy between APIs and Webhooks is expected to play a pivotal role in shaping the future of interconnected applications. 

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