One of the largest legal practices in the North West, Roland Robinsons and Fentons are proud to be a modern law firm who embrace technology to improve client experience.
The expert team covers a variety of work areas, including conveyancing, litigation, commercial, private client and family law.
Roland Robinsons and Fentons were looking for a more modern, user-friendly system to help streamline the conveyancing process and compete with other firms in the area, particularly in relation to speed of transactions and management of larger caseloads.
A major requirement for the firm was that the software is fully cloud based to enable the team to access the system from anywhere. The ability to tie all aspects of conveyancing, from quotation to closure of the file was also an important factor.
Roland Robinsons and Fentons implemented Hoowla’s conveyancing quote calculator and case management software within their conveyancing department.
As with all customers using the system, Hoowla made changes to ensure the software fully met the needs of the firm as well as providing free training and ongoing support.
Hoowla is an incredibly user friendly and cost effective approach to case management. Perhaps the biggest asset to Hoowla is the helpfulness and willingness of the staff to ensure that the firm gets a case management system which suits their needs perfectly.
Alistair Finn
Implementing Hoowla’s case management system means that every aspect of Roland Robinsons and Fentons’ conveyancing process has been tied together.
From quotation to closure of a file the team are able to handle the entire transaction within Hoowla, including submitting to HMRC and the Land Registry.
The system makes it easy for the conveyancing team to generate quotes, reduce the time spent on each case, retain client information for future transactions and analyse matters such as sources of work, average transaction time and monitor how many files are handled during a specific timescale.
As a full cloud based system Hoowla makes it easy for any member of the team to carry out work on any file at any time.
Hoowla promotes a modern approach to conveyancing case management software.
The fully cloud based system includes full accounts, precedents and letters, search ordering, online SDL T submissions, dashboard reporting and more.
To see how we can improve your firm’s efficiency and help you keep up to date with industry changes call us on 01792 687146 or click the ‘Watch Demo’ button.