Background
Vanessa Newman Property Lawyers are a new start based in St Neots, Cambridgeshire.
Vanessa believes that a modern conveyancing firm should offer clients a personal service combined with leading technology to provide the best possible experience and ensure that the transaction reaches completion as quickly as possible.
Challenge
Though specialising in conveyancing, Vanessa was looking for a case management system that would enable her to handle all matters.
Vanessa was looking to work with a case management provider who offered her the same kind of customer care that she offers her clients. As a new start price was also an important consideration.
Solution
Vanessa Newman Property Lawyers implemented Hoowla’s Conveyancing Quote Calculator and full Case Management System.
The Quote Calculator has been installed on Vanessa’s website and a dedicated login has also been provided to one of the agents she works with to make quoting simpler for them and enable them to easily pass work through.
Solutions Implemented:
– Tailored Case Management System
– Conveyancing Quote Calculator
Results
Installing the Quote Calculator on Vanessa’s website allows clients to request an instant conveyancing quote. Dedicated logins for agents allows them to generate quotes for their clients and pass work through to Vanessa.
The case management system allows Vanessa to build her own workflows to suit requirements for different matters.
Hoowla’s integration with the Land Registry and Index Search Providers means she can request documents without having to leave Hoowla or double enter data and the AML integration means she can easily ID check clients.
Vanessa’s clients also love Hoowla as they can track their case online .
About Hoowla
Hoowla promotes a modern approach to conveyancing case management software.
The fully cloud based system includes full accounts, precedents and letters, search ordering, online SDLT submissions, dashboard reporting and more.
Request A Demo
To see how we can improve your firm’s efficiency and help you keep up to date with industry changes call us on 01792 687146 or visit hoowla.com