Farnworth Rose opened their first office in Nelson, Lancashire, in 2007. Repeat business from happy clients and partners gained them a reputation for excellent service, allowing them to expand their firm and in October 2014, open a second office in Barrowford.
Prior to using Hoowla Farnworth Rose used their case management system, Osprey, to produce quotes. There was limitations in the way this worked which meant the team had to manually enter figures, a time consuming process that allowed for errors to be made.
Farnworth Rose wanted a quoting system that was easier to use from both client and firm perspective.
Hoowla’s Conveyancing Quote Calculator enables a quote to be raised using minimal data and emailed to the client in a professional format within a few seconds. The data is then stored and reporting can easily be extracted.
The conveyancing team at Farnworth Rose use the quote calculator internally, to provide quotes to clients over the phone, as well as with a button on their website, which allows instant quotes to be generated by clients at anytime.
Quotes through Hoowla can be produced in under 10 seconds. The Conveyancing Calculator is very easy for clients to understand and offers a brilliant, clear reporting system to assist our month end reports.Sophie Holdsworth
Hoowla’s Conveyancing Quote Calculator has dramatically reduced the time it takes to quote a client, with quotes being able to be raised in 10 seconds.
Farnworth Rose are able to provide instant quotes 24/7 through their website with a clear and easy to use form that has been colour coded to their branding. Professionally branded and personalised quotes can be emailed directly to clients or printed to send through the post.
The data is automatically fed into Hoowla, allowing the team to instantly generate easy to understand reports, access past quotes, download client information and comply with GDPR.
Hoowla promotes a modern approach to conveyancing case management software.
The fully cloud based system includes full accounts, precedents and letters, search ordering, online SDL T submissions, dashboard reporting and more.
To see how we can improve your firm’s efficiency and help you keep up to date with industry changes call us on 01792 687146 or click the ‘Watch Demo’ button.
