With four offices across Derbyshire and Leicestershire Timms Solicitors provide a range of high quality specialist services for both individuals and businesses.
Committed to providing a comprehensive, professional legal service, their 125 year reputation is built upon understanding their clients’ needs and helping them to achieve the best result.
Prior to using Hoowla Timms were using a spreadsheet to provide conveyancing quotes and keep track of clients.
They wanted to switch to a system that everyone on the team could use and that would improve the start of the client’s journey.
A system that was faster, more secure and that would enable Timms’ marketing department to quantify marketing efforts with information and statistics were high on the list of priorities.
Hoowla’s Conveyancing Quote Calculator enables a quote to be raised using minimal data and emailed to the client in a professional format within a few seconds. The data is then stored and reporting for Partners can easily be extracted.
Timms uses the quote calculator internally, to provide quotes to clients over the phone, as well as with a button on their website, which allows instant quotes to be generated by clients at anytime.
We viewed competitor products, but they weren’t as approachable as the Hoowla team who were responsive, spent time with us & answered a whole range of questions from Conveyancers, Marketing & IT. We were impressed by the updates & future plans/enhancements – all in line with our strategy.Sharon Jeffrey
With Hoowla’s Conveyancing Quote Calculator the conveyancing department is able to quickly and easily quote clients over the phone and provide instant quotes 24/7 through their website.
Professionally branded and personalised quotes can be emailed direct to clients or printed to send through the post.
The system allows Timms to see when a client has viewed the quote online, easily amend details if required, and contact clients who don’t accept for feedback.
All enquiries are recorded and allows the marketing team to identify conversation rates so they know what strategies are working.
Hoowla promotes a modern approach to conveyancing case management software.
The fully cloud based system includes full accounts, precedents and letters, search ordering, online SDL T submissions, dashboard reporting and more.
To see how we can improve your firm’s efficiency and help you keep up to date with industry changes call us on 01792 687146 or click the ‘Watch Demo’ button.