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Baker Ashley Solicitors, sought a comprehensive solution for their conveyancing and employment departments. They aimed for easy quoting, smooth onboarding, and digital solutions for clients. Hoowla provided them with a digital solution, including client care packs, automated letters and documents, and online case tracking, empowering Baker Ashley to serve their clients effectively.
Hennah Haywood now have a comprehensive solution covering all areas of law, including Conveyancing Quote Calculator, secure branded client portal, time-recording, client billing, and integrations with HMRC and Land Registry. Additionally, Hoowla has streamlined client onboarding for holiday refund claims through an API, automatically creating cases from forms submitted via their website.
Threemo, a new startup focused on remortgaging, sought a modern and efficient case management software.
With Hoowla, they gained case tracking, document exchange, digital signatures, and industry integrations. Their friendly service and passion for the business have earned them consistent 5-star customer reviews, often praising Hoowla’s online portal.
New start eg.law have rapidly grown in their first six months and Hoowla’s case management system has allowed them to keep on top during a very busy period. The Conveyancing Quote Calculator allows clients to request instant conveyancing quotes through their website and Hoowla provides an attractive Client Portal for agents and clients to track case progress, send notes and sign documents.
Lawcomm moved to Hoowla just in time before the start of the COVID-19 pandemic.
It had become essential for any modern law firm to have a fully online legal case management system where cases, documents and client work can be completed without the need to go into the office to access installed systems or physical files, a trend which has continued.
Hoowla’s Conveyancing Quote Calculator allows Ellis-Fermor & Negus to provide prospective clients with branch specific conveyancing quotes.
With four branches across Derbyshire and Nottinghamshire, each with a specific fee scale, the firm wanted a tech solution that could handle multiple fee scales and easily produce reports at a competitive price.
Martin Elliott & Co are committed to providing a personal touch. They understand that every client is unique and work hard to ensure that all clients receive the individual attention they deserve. This has helped them build long-lasting relationships with their clients, many of whom have been with the firm for years and have often recommended them to friends and family.
Muve, a specialised conveyancing firm, sought a system compatible with their custom client tracking portal. With Hoowla’s API and webhooks, Muve have been able to customise the system, which already generaged welcome packs, letters, and documents, submits to Land Registry, and manages post-completion tasks, seamlessly updating their portal for clients.
Hoowla and LPL worked closely to tailor a bespoke version of Hoowla’s case management software, built to their specifications. The average completion time for LPL is less that 4 weeks and 5 star reviews show clients value the ability to login to the system to see case updates, estimated completion dates and the ability to add notes to their case.
Thomas Legal were struggling with an outdated quoting system that did not meet their requirements. Hoowla worked with them to provide a tailored Conveyancing Quote Calculator that they can easily edit themselves and that sends professional, branded quotes to clients, winning them reviews for their quick, approachable service.
Hoowla’s Conveyancing Quote Calculator allows Timms Solicitors’ conveyancing department to quickly and easily quote clients over the phone and provide instant quotes through their website. Branded and personalised quotes can be emailed directly to clients or printed to send through the post, offering a tailored service.
Hoowla’s Conveyancing Quote Calculator has dramatically reduced the time it takes Farnworth Rose quote a client, with quotes being able to be raised in 10 seconds. Potential clients can request an instant quote 24/7 through their website with an easy to use form that has been colour coded to Farnworth Rose’s branding.
Since implementing Hoowla’s case management system Rhodda & Co’s conveyancing team are able to produce letters, precedent packs and reports much faster. Their Head of Department is able to customise, workflows, documents, reports and letters. Hoowla provides the whole team an ‘at a glance’ way, to see at what stage a matter is on one screen.
Using Hoowla’s Conveyancing Quote Calculator the Oakwood team are able to work closely with their introducers. Introducers have secure logins to enable them to instantly generate and quote a client and refer them to Oakwood, speeding up the process for both sides. Clients can accept quotes from within the email they receive from Oakwood or by logging in to Hoowla.
After the success and expansion of their broker platform, Elite Conveyancing brought conveyancing in-house, needing a system compatible with their existing platform. Utilising cutting-edge technology, they streamline conveyancing with updates at every stage. Using Hoowla’s secure online portal enables clients to track progress, fill forms, and e-sign documents.
For Smart Legal, a law firm based in London, the need for a seamless migration from their existing Osprey case management system needed to be fast, efficient and carry all of their existing data with no loss of information. Smart Legal wanted a system to keep clients informed through various channels and offer 24/7 case tracking worldwide, with direct contact to solicitors to improve on already great client satisfaction.
Based in Cardiff and with a combined experience of over 25 years, G2C are conveyancing experts focusing on providing exceptional service, driven by their approachable nature and desire to develop genuine relationships with their clients. With ambitious growth plans and a growing client base, G2C utilised new software to streamline their conveyancing transactions with rapid quote generation.
Realising the need to consolidate all departments under a centralised system, Latimer Lee aimed to enhance its continuous growth, further improve its exceptional service levels, and refine its quality control processes. They chose a phased approach, starting with the transition of their Family law team to the new system. Latimer Lee is a perfect example of Hoowla Case Management’s flexibility.
Ocean Homes, an independent estate agency serving Bristol and Portishead since 1983, prioritises customer care and innovation. With Hoowla, they found a unified platform that simplified communication and collaboration across their multi-branch firm and improving data sharing, transparency, and client experience, marking a step towards a more efficient business.
Committed to enhancing its legal services and prioritising client satisfaction, Pickford has invested in a tailored software solution to streamline operations. This innovative tool simplifies client onboarding, manages correspondence, and expedites Land Registry forms, reinforcing Pickford’s commitment to service excellence.
Barnes and Partners faced was the need to adopt a more intuitive and modern system to improve collaboration between departments and continue delivering excellent client service. Their existing software, Proclaim, required an upgrade, and a solution to manage both case management and legal accounting.
JBGass Solicitors, a long-established conveyancing firm, migrated from Indigo to Hoowla to enhance efficiency and maintain their award-winning service. The migration, conducted over a weekend, provided them with modern case management tools, document exchange, and form submissions, supporting their ongoing business growth.
Cartridges Law, a well-established firm in Exeter, adopted Hoowla’s conveyancing software to modernise their operations and improve efficiency. They needed a system to generate quick quotes, customise workflows, and integrate with services like the Land Registry. The firm benefitted from a Hoowla migration and free training.
The main challenge Hughes Parry Solicitors faced with their legal accounts being separate from their case management was the inefficiency caused by managing financial records and case workflows on different systems. This separation meant that financial transactions had to be manually reconciled with case files, increasing the administrative burden and the risk of errors.
Swansea Legal Solutions faced several challenges with Clio that hindered their efficiency and workflow. The system’s limited customisation made it difficult to tailor workflows for non-conveyancing matters such as wills, probate, and lasting powers of attorney. Training was another issue, as Clio provided only recorded videos.
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